- Understand to audit each and every ISO 30401:2018 Knowledge management systems
- Establish and implement fundamental of Knowledge management system in an organisation framework
- Learn fundamental auditing skills;
- Implement methods to comply with the ISO 30401:2018
- Develop a knowledge management culture
- Audit process and techniques
- Improve Auditor’s skills and techniques
- Examine the requirements of ISO 30401 from an Auditor Perspective
- Write Audit reports and follow up corrective actions
- Plan, Lead, Conduct and report an ISO 30401 audit;
- Effectively verify root cause analysis as part of the ISO 30401 Management procedure on corrective action
- Perform as an external auditor for certification bodies
- Persons responsible for conducting certification audits according to ISO 30401:2018 requirements
- Persons involved in the ISO 30401:2018 certification audit process
- Persons that want to establish and monitor a knowledge management system within the organisation
- Definition of Knowledge Management
- The knowledge spectrum — the range of knowledge management
- Relationship between knowledge management and adjacent disciplines
- Knowledge development
- Knowledge conveyance and transformation
- Knowledge management enablers
- Knowledge management culture
- History of ISO 30401:2018
- Benefits of ISO 30401:2018
- Interpretations of Key Terms
- Elements of a knowledge Management System
- Planning
- Reporting structure, roles and responsibilities
- Comparability of Reporting
- Risk Management
- Implementation
- Tools and procedures for data collection
- Process Management Approach
- The Planning Phase
- Establish Process Measurements
- Analyze the Process
- Design or Redesign the Process
- Process Mapping
- Making Management Review relevant to Management
- What will be reviewed?
- Establishing the Objectives
- Planning the Management Review
- Output of Management Review
- Types of Audits
- Fundamentals of Internal Auditing
- Decide how to Audit
- Principles of Auditing
- Preparation & Planning Of Audits
- Preparation Of checklist
- Competence and Evaluation of Auditors.
- Audit Activities
- External Audit processes and criteria
- Identification of Non-Conformities [N/C’s].
- Documenting the Audit (Audit Report)
- Conducting Audit Follow-Up
- Practical Auditing Exercise
- What is Root Cause Analysis?
- When (and when not) to use Root Cause Analysis
- The Root Cause Analysis Process
- How to construct a Root Cause Analysis Checklist
- Examples of how a well-run Root Cause Analysis Process works
- Corrective and Preventive Actions
- Audit Planning
- Stage 1 and Stage 2 Audits
- Audit closeouts
- Certification, surveillance and recertification
- Case Study
- Individual Exercises
- Role Play
- Group Exercises
- Group Presentation
- Examination
- Self-Study Material, Exam and Certification
- Online Training, Material, Exam and Certification
- Classroom Training Location: https://www.cognicert.com/delivery-partners/
