- Quality Assurance and Quality Control
- Introduction to ISO 9001 . ISO 9004 , ISO 17025, ISO 10001-10004 and ISO 19011
- Interpretations of Quality Management Systems ISO 9001 : 2015
- International Codes and Standards
- Preparation of quality plan
- Preparation of inspection and test plan & standards
- Sampling Plan
- Quality Risks Management
- Roles and Responsibilities of QA / QC Manager
- Preparation of quality assurance and control procedures
- Establishing the documents control system
- Standard Material Specifications
- Quality Operations Management
- Sampling and Sampling Methods
- Sample packaging, handling, storage and transportation
- Receiving Inspection , In process Inspection & Final Inspection
- Use of certified reference material
- Managing laboratory activities
- Conducting inter-laboratory comparison
- Receiving Testing , In process Testing & Final Testing (go-no-go, reliability, safety etc)
- Traceability of supplies, product, test and result
- Control of Nonconforming Items / Products
- Calibration of Monitoring & Measuring Equipment
- Maintenance of equipment
- Equipment packaging, handling, storage and transportation
- Training and awareness
- Process Design, Monitoring and Control
- Data Analysis and Process control
- Analytical and Statistical Process Control
- Control Charts (CL, UCL, LCL)
- X - Bar, R - Bar, P - Chart & C - Chart
- Linear & Exponential Regression
- Monitoring and Evaluation
- Monitoring and evaluating customer complaints
- Process and product monitoring and evaluation
- Evaluation and audits of suppliers’ quality
- Process and product performance analysis
- Process and product audits
- Corrective actions
- Implementing Corrective actions
- Duration: 4 days
- Training Methodologies
- Case Study
- Individual Exercises
- Role Play
- Group Exercises
- Group Presentation
- Examination
- Assessment and Qualification Learning is assessed through:
- 3 hours open examination. Passing the exams qualifies the candidate for Cognicert QA/QC Manager I.D Card and Certificate