- Learn how to audit each and every ISO 17025: 2017 and ISO 17011 requirements
- Learn basic auditing skills;
- Implement methods to comply with the ISO 17025:2017 requirements.
- Auditing process and techniques
- Assessor’s skills and techniques
- To examine the requirements of ISO 17025 from an Internal Assessor Perspective
- Auditing reports process, corrective action and follow-up
- Learn how to plan and conduct an internal ISO 17025 audit, and how to report audit results;
- Learn how to effectively use root cause analysis as part of the ISO 17025 Laboratory procedure on corrective action
COURSE CONTENT
Lesson 1: Background and Development of ISO 17025:2017 Definition of ISO 17025:2017 History of Laboratory Major Changes in ISO 17025:2017 The Laboratory Management Principles Benefits of ISO 17025:2018 Types Of Audits Why Management System Audits are needed Lesson 2: Introduction to the Requirements of the ISO 17025:2018 Standard Interpretations of Key Terms Elements of a Laboratory System The ISO 17025:2018 Standard Eight Principles of Laboratory Management Continual Improvement Cycle Laboratory Management Process Model Laboratory System Requirements The Documentation Requirements of ISO 17025:2017 Management Responsibility Resource Management Product Realization Measurement, Analysis and Improvement Lesson 3: The Process Management Approach Process Management Approach The Planning Phase Establish Process Measurements Analyze the Process Design or Redesign the Process Process Mapping Lesson 4: Introduction to Document Control Elements of Documents Process Approach to Documentation Identifying Documents and their Owners Types of Documents Master Document List Document Control Revisions and Maintenance Tips for Document Writers Lesson 5: Introduction to Management Review Making Management Review relevant to Management What will be reviewed? Establishing the Objectives Planning the Management Review Output of Management Review Lesson 6: How to Deal with External Assessors – A Basic Guide for Internal Assessors What is an External Laboratory Audit? What should an Employee expect during an Audit? How should Employees interact with Assessors? Lesson 7: ISO 19011:2018 and ISO 17011:2017 Fundamentals of Internal Auditing Decide how to Audit Principles of Auditing Managing an Audit Programme Preparation & Planning Of Audits Preparation Of checklist Lesson 8: ISO 19011:2018 and ISO 17011:2017 Audit Activities Identification of Non-Conformities [N/C’s]. Documenting the Audit (Audit Report) Conducting Audit Follow-Up Practical Auditing Exercise Competence and Evaluation of Assessors. Lesson 9: Creating a Corrective Action Plan Who participates? What is Root Cause Analysis? When (and when not) to use Root Cause Analysis The Root Cause Analysis Process How to construct a Root Cause Analysis Checklist Examples of how a well-run Root Cause Analysis Process works Corrective and Preventive Actions- Duration: 5 days
- Training Methodologies
- Case Study
- Individual Exercises
- Role Play
- Group Exercises
- Group Presentation
- Examination
- Assessment and Qualification
Learning is assessed through:
- 4 hours open examination. Passing the exams qualifies the candidate for Cognicert ISO 17025 Lead Assesor (CPD Certificate)
- Practical experience of 25 days with activity log qualifies participants for our Cognicert ISO 17025 Lead Assessor (Auditor Category) I.D Card and Certificate
- Practical experience of 50 days with activity log qualifies participants for our Cognicert ISO 17025 Lead Assessor (Lead Auditor Category) I.D Card and Certificate